Assistente de Atendimento | BackOffice C6 Pay Adquirência

Analyze documents and evidence related to transaction settlement, ensuring compliance and proper resolution of demands. Provide customer support via Salesforce and email, focusing on clarity, empathy, and prompt responses. Formalize minutes and prepare responses for critical and regulatory channels, ensuring accuracy of information and adherence to internal standards.

Bachelor's degree in Administration, Economics, or related fields. Previous experience in administrative tasks and customer service. Familiarity with critical and regulatory channels is a plus. Intermediate knowledge of Office Suite (Word and Excel) is required.

The company offers a range of benefits including meal vouchers, health and dental plans, childcare assistance, life insurance, and wellness programs. Additional perks include a beauty salon and an on-site clinic.