Customer Care Rep I - Part Time

Handle customer inquiries and issues via phone and email, aiming for a first-contact resolution. Promote and sell our client's products and services while maintaining a friendly and engaging tone. Craft clear and professional written communications to address customer concerns and diffuse complaints through effective communication strategies.

Minimum educational qualifications: 2 CXC or equivalent. Previous customer service or BPO experience is an asset. Fluent in verbal and written English, with excellent communication skills.