What You'll Do
Provide technical support to users either in-person or remotely, ensuring efficient resolution of hardware and software issues. Diagnose and resolve technical problems reported by users, identifying and fixing hardware, software, or network failures. Manage and configure devices, ensuring all operating systems and applications are updated and functioning correctly.
What We're Looking For
Experience in providing technical support for hardware/software/systems. Knowledge of operating systems including Windows, MacOS, and Linux. Basic networking concepts and support in Azure, Office 365, and Google environments. Familiarity with ITSM and information security.
What We Offer
The company offers a positive impact on both business and employee lives, with a focus on professional growth in an innovative environment. Benefits include discounts on courses and health services, as well as access to an online learning platform.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Remote