AetherCore

Bilingual Customer Support Analyst (Portuguese & English) - Barra Funda, São Paulo (On-site)

AetherCore

Core Responsibilities

The role involves supporting customers of a global travel reservation platform with inquiries regarding bookings, payments, and platform usage via phone and email. Specialists must resolve issues efficiently while maintaining high-quality, professional service in both Portuguese and English.

Requirements

Candidates must be fluent in Portuguese and possess advanced English skills (B2/C1) for frequent spoken and written communication. Applicants need availability for on-site work in Barra Funda, rotating schedules, and comfort handling phone-based support in English.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

On-site