Customer Operations Global Account

Handles and resolves a variety of moderately complex customer issues ensuring timely and satisfactory solutions. Maintains clear communication with customers regarding order and delivery status, as well as updates on any issues or inquiries. Collects and analyzes customer feedback to identify trends and areas for improvement in products and services.

Four-year or Graduate Degree in Business Administration, Economics, Sales, Marketing, or related discipline. Typically has 2-4 years of work experience in customer relationship management, customer service, or account management. Portuguese required.