Customer Support Engineer - Teamcenter

Provide technical support for Siemens Teamcenter and its supporting technologies. Investigate application, configuration, integration, infrastructure, and performance-related customer issues. Analyze application logs and other technical information to identify possible causes and next troubleshooting steps.

Bachelor’s degree in Computer Science or related field, or equivalent professional experience. 3-5 years of hands-on experience in technical support or a similar technical role. Strong analytical and troubleshooting skills with a structured approach to technical problem solving.

The position is based around Pacific Time Zone business hours, with some flexibility in the daily schedule. New team members receive onboarding and training that includes product training and exposure to real customer cases.