Customer Services Service Officer

Contributes to the success of the Client Service team by executing individual goals and tasks. Provides excellent customer service through effective communication regarding payments and day-to-day inquiries. Responds promptly to service inquiries and resolves issues while maintaining compliance with regulations.

Post-Secondary Education or a minimum of 1 year of relevant experience in Financial Services. Working knowledge of Retail, Corporate, and Commercial products and services. Effective communication skills and proficiency in Microsoft Office (Excel, Word, Outlook).

Work in a standard office-based environment with non-standard hours. Limited domestic travel may be required. Role involves shift changes and rotations to accommodate operational needs.