Genesys Cloud Engineer Specialist | CRM Engineering
C6 BankCore Responsibilities
The role involves mapping technical and functional requirements, defining architecture using Genesys Cloud CX, and building/maintaining flows in Architect for voice and digital channels. Responsibilities also include developing and sustaining integrations via REST APIs and managing the full development lifecycle across environments.
Requirements
Candidates must have consistent experience with Genesys Cloud CX, solid experience building flows in Architect (voice and digital), and proficiency with REST API integrations and version control using Git/CI/CD practices. Experience working in agile teams and good communication skills are also required.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
English
Work Mode
On-site