BANAMEX // Distrito SLP // Volante Sr. para cubrir Banqueros Integrales

Manage client inquiries, ensuring proper investigation and timely resolution that is compliant with departmental standards. Develop and maintain client portfolio through regular calls and face-to-face interaction. Provide clients with transactional and inquiry activity scorecards and host review calls with clients related to productivity and usage of self-service tools.

2-4 years of relevant experience in customer service and/or finance. Proficient in Microsoft Office. Proven critical thinking and crisis management skills used to problem solve and make decisions.