Operador de Suporte Técnico - Help Desk Casa

Provide attentive customer support to clarify general inquiries and schedule technical visits. Assist clients in configuring and troubleshooting everyday technologies, including smart TVs, printers, and smart home devices. Help with software installations, antivirus setups, and operating system optimizations. Resolve internet connectivity issues and provide clear communication to users.

Minimum age of 18 years. Completed technical education in IT or ongoing higher education in technology. Basic knowledge of computer networks and connectivity. Previous experience in technical support or equipment installation is a plus.

On-site work model to ensure constant connection with the team. The work schedule is 6 days a week with alternating days off, totaling 6 hours and 20 minutes daily. Located in Barra Funda, São Paulo/SP, with easy access.