Onsite Help Desk & Field Services - Managed Support (GDM USA)
InetumWhat You'll Do
Provide Level 2 IT support and troubleshoot hardware, software, and endpoints. Manage Microsoft Intune for mobile device management and application deployment. Handle imaging, configuration, and deployment of notebooks and workstations. Oversee IT asset management and lifecycle of equipment.
What We're Looking For
Proven experience in Level 2 IT support. Strong knowledge of troubleshooting hardware, software, and endpoints. Experience with Microsoft Intune, Microsoft 365, and Active Directory. Familiarity with ITSM tools like ServiceNow or Freshdesk.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site