Ejecutivo de Gestion de Clientes SMB - Santiago, Chile
GeoVictoriaCore Responsibilities
You will act as the primary point of contact for SMB clients, focusing on maximizing retention and reducing churn through proactive and reactive strategies. Additionally, you will manage critical cases, identify upselling opportunities, and maintain accurate records in the CRM.
Requirements
Candidates must reside in Santiago, Chile, and possess 1 to 2 years of experience in customer service, retention, or B2B commercial management. A technical or professional degree in Administration, Marketing, or Engineering is required, along with proficiency in CRM tools and intermediate Excel skills.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
Hybrid