Analista Telecom Júnior
Vivo (Telefônica Brasil)What You'll Do
Support and monitor telecommunications operations, contributing to service quality and process management. Participate in project kickoffs to understand scope and timelines with clients. Generate project progress reports using Power BI and manage end-to-end delivery, including backlog tracking.
What We're Looking For
High school diploma required; knowledge of agile methodologies and participation in team development ceremonies. Familiarity with systems such as SAE, STAR, VANTIVE, FENIX, SERVICE NOW, and Power BI. Desirable: courses in agile methodologies and artificial intelligence; higher education degree preferred.
What We Offer
We offer a flexible and competitive benefits package designed to support various personal and professional life stages. This includes a flexible benefits platform, performance-based compensation, private pension plan, and opportunities for professional development.
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid