Payment Support Specialist
Housecall ProCore Responsibilities
The Payment Support Specialist serves as the primary point of contact for customers regarding payment issues, including lending, debt collection, and high-risk transactions. They also collaborate with internal teams such as engineering, product, and risk to troubleshoot technical errors and improve account security.
Requirements
Candidates should have 1-2 years of experience in customer support, account management, or sales, with proficiency in Salesforce and merchant service providers like Stripe. A bachelor's degree is preferred, along with strong communication skills and high attention to detail.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
Remote