Operador de Atendimento - Assistência 24h

Provide humanized assistance in emergency situations, guiding clients through critical incidents such as collisions or residential damage. Respond to phone calls, chat messages, and WhatsApp inquiries, managing conflicts and stressful situations effectively. Identify client needs and offer relevant services and benefits during all interactions. Utilize multiple technological tools and systems simultaneously to register and open service requests efficiently.

High school diploma required. Basic computer skills and familiarity with internet navigation are essential. Candidates must demonstrate high resilience, emotional intelligence, and the ability to handle critical situations. Excellent verbal and written communication skills are necessary.

The company offers a flexible Vale Alimentação and Refeição, transportation assistance, health and dental insurance, life insurance, and a profit-sharing program. Additional benefits include a wellness program, educational support, and a day off for birthdays.