Práctica Profesional – Customer Experience Regional

Extract and analyze data from post-purchase satisfaction surveys for physical and digital supermarkets. Calculate and track satisfaction indicators primarily using Excel, with opportunities to learn regression techniques. Generate insights by cross-referencing data with new inputs to manage customer experience. Prepare presentations of findings and recommendations, with the potential to present them to the business based on performance.

No specific years of experience required, but a strong interest in data analysis is essential. Familiarity with Excel is necessary, and a willingness to learn new analytical techniques is expected. Ability to collaborate with various departments such as Operations, Ecommerce, and Digital Factory is important.