Banamex: Ejecutivo Telefónico Cobranza

Utilizes advanced negotiation skills to resolve delinquency issues. Researches problems, such as skip tracing, to develop external contacts. Shares knowledge with less experienced collectors and interprets procedures to resolve delinquencies.

1 year of experience in collections. High School diploma or equivalent. Ability to work under pressure and make decisions based on problem-solving and negotiation skills.