Arquitecto/a de Software - Contact Center

Analyze requirements and design architectural solutions for new developments, integrations, and evolutions of Contact Center platforms. Analyze code, technical documentation, and use cases, identifying alternatives and proposing scalable, secure, and maintainable solutions. Design and support integrations between platforms and systems using APIs, microservices, and cloud architectures. Participate in initiatives related to Artificial Intelligence and the creation and integration of AI agents.

At least 10 years of experience in Systems/Technology in similar roles. Advanced students or graduates in fields such as Systems, Computer Science, Engineering, or related areas. Experience in software architecture and solutions, preferably in Contact Center platforms. Strong knowledge of Java, JavaScript, and Python. Experience working with APIs, integrations, microservices, databases, and cloud architectures.