Lider de Replacement

Manage operational and personnel aspects, monitoring team indicators, productivity, and performance. Organize schedules, vacations, and track absenteeism. Support hiring, onboarding, development, and feedback processes. Maintain close client relationships through meetings and committees. Analyze results to identify process improvement opportunities.

Bachelor's degree required. Experience in team management and goal setting. Customer service experience is essential. Must be available for 100% on-site work.

The position offers profit sharing, meal vouchers, health and dental insurance, Gympass, private pension, transportation allowance, unlimited access to various courses, and internal training programs.