Customer Experience Data Specialist
TigoWhat You'll Do
Define and manage key indicators, OKRs, and metrics for digital channel adoption and efficiency. Govern the data model of digital journeys, ensuring quality and consistency of information. Analyze the performance of digital journeys and identify opportunities for self-service adoption.
What We're Looking For
Bachelor's degree in Systems Engineering, Business Engineering, or related fields. 2+ years of experience in designing dashboards and executive reporting. Proficiency in SQL, Power BI, and data visualization tools.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site