Amazon

AI Enablement & Operations Specialist, Amazon Shipping

Amazon

What You'll Do

Own day-to-day AI operations across commercial AI tools. Maintain and expand AI knowledge bases, ensuring accuracy and currency. Investigate and resolve AI tool issues through root-cause analysis and documentation. Run testing and quality assurance for new capabilities and releases, and monitor adoption while driving user enablement.

What We're Looking For

Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field. 5+ years of Microsoft Excel experience and 3+ years of sales ops experience. Experience working with or evaluating AI systems and defining sales processes. English proficiency required.

Additional Information

Experience Level

Senior

Job Language

English

Employment Type

Full-time

Work Mode

On-site