Supervisor(a) de Call Center
Baker Tilly USCore Responsibilities
The supervisor will oversee the team of telephone operators and provide support and guidance in handling cases and inquiries. They will also be responsible for daily performance reporting and service indicators.
Requirements
Candidates must have a bachelor's degree in business administration or related fields, with a B2 level of English and advanced Excel skills. A minimum of two years of experience in supervising teams and customer service is required.
Key Skills & Technologies
Additional Information
Experience Level
2-5 years
Job Language
Spanish