What You'll Do
Own multi-channel lifecycle initiatives end-to-end: identify opportunities, define audiences and hypotheses, and build, test, launch, and optimize automated onboarding, activation, adoption, and retention journeys using platforms like Customer.io or HubSpot. Build AI-powered CRM workflows using AI and automation tools to automate repetitive operations and prototype new lifecycle capabilities. Design and run lifecycle experiments to improve customer and business outcomes by testing audiences, messaging, channels, and timing.
What We're Looking For
2+ years of hands-on CRM, Lifecycle, or Growth experience in a high-growth startup, tech company, or B2B SaaS environment. Practical CRM tool fluency with demonstrated experience in Customer.io, Braze, HubSpot, or similar tools. Bilingual proficiency in English and either Spanish or Portuguese.
What We Offer
Competitive salary and stock options from day one. An annual learning budget and accelerated development paths. English is the working language, with Spanish and Portuguese used daily.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
English
Employment Type
Full-time
Work Mode
Hybrid