Vivo (Telefônica Brasil)

Analista Serviços Implantação PL

Vivo (Telefônica Brasil)

What You'll Do

Manage end-to-end telecommunications service implementation processes for wholesale clients. Act as the main interface between clients, operational areas, engineering, planning, sales, and other stakeholders. Ensure delivery execution within agreed timelines, monitoring risks, dependencies, and action plans. Conduct regular meetings with regional teams and partner areas to track backlog, orders, and ongoing projects.

What We're Looking For

Experience in process management, indicators, and continuous improvement. Knowledge of neutral network services. Proficiency in data analysis tools, dashboards, and automation is considered a differential. Strong communication skills and ability to manage multiple demands simultaneously.

What We Offer

Vivo offers flexible benefits through a digital platform, including health insurance, corporate smartphone, unlimited voice and data plan, and annual bonuses. Employees can work remotely up to two days a week and enjoy flexible hours, a day off for their birthday, and various wellness initiatives.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid