Supervisor Serviços Ao Cliente

Supervise field teams and maintenance and installation activities, ensuring quality customer service. Monitor scheduling and service control activities, managing the execution of processes related to installation, repair, and service changes. Analyze solutions and processes to improve operational performance and maintain alignment with company standards.

Experience in technical operations in the field. Knowledge of operational KPIs and ability to analyze and implement new projects for better operational performance. Proficiency in Excel at an intermediate level.

The company offers flexible benefits through a digital platform, including health insurance, a corporate smartphone, unlimited voice and data plan, and a bonus or annual PPR. Employees can work remotely up to two times a week and enjoy flexible hours.