Customer Success Associate

Drive revenue growth by identifying and executing upsell, cross-sell, and expansion opportunities across your customer portfolio. Maximize product adoption by increasing customer engagement and usage of Clara's financial solutions. Analyze customer spending patterns and develop actionable recovery and retention strategies for declining transaction volumes.

2–3 years of experience in Customer Success, Account Management, B2B Sales, or a commercially focused customer-facing role. Strong commercial mindset with demonstrated experience identifying growth opportunities and managing negotiations. Proficiency in spreadsheets and working knowledge of CRM platforms.

Competitive salary and stock options (ESOP) from day one. An annual learning budget and accelerated development paths. Flexible working arrangement with no minimum number of office days required.