Customer Support and KYC Ops Manager
BitsoCore Responsibilities
Manage high-performance Customer Service and KYC teams, ensuring continuous development and improvement. Create and implement customer management models and analytical strategies to enhance customer satisfaction and experience.
Requirements
Candidates must have over 3 years of experience in customer service management and possess KYC general knowledge. Fluency in English and Spanish, along with strong leadership and interpersonal skills, is essential.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
English
Work Mode
Remote