Customer Experience Associate I
ConduentCore Responsibilities
The associate will perform routine call center activities, including assessing customer needs, providing specialized information, and updating databases. They are responsible for following standardized procedures to meet service level agreements and escalating complex issues to senior levels.
Requirements
This is an entry-level position that requires basic skills in various processes and systems. Candidates should have the ability to perform analytical tasks and work effectively under close supervision.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
On-site