Gerente de Gestión de Conocimiento Transversal - Customer Experience
Mercado LibreCore Responsibilities
Lead the reengineering of learning processes and training models to optimize operational efficiency and customer experience. Act as a strategic partner to translate business needs into scalable learning solutions while managing knowledge bases and auditing external partner performance.
Requirements
Requires a completed higher education degree and proven experience in people management. Candidates must possess strong technical skills in SQL, data modeling, project management, and data exploration tools, along with intermediate/advanced Spanish proficiency.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
Portuguese
Work Mode
On-site