Analista de Atendimento para Empresas Júnior

Manage a portfolio of corporate clients, acting as the main point of contact. Ensure prompt and accurate resolution of issues. Provide consultative and personalized service by understanding client needs. Facilitate communication between clients and internal departments while monitoring service indicators to enhance customer experience.

Experience in B2B customer service across multiple channels. Proficient in presentation skills and conducting meetings with clients and internal teams. Intermediate knowledge of Office Suite. Availability for hybrid work, with 2 days per week in Barueri. Previous knowledge of the Card and Payment Industry is a plus.

The company offers medical and dental assistance, annual variable compensation, meal and food allowances, transportation options, hybrid work model, remote work support, life insurance, home and auto insurance, family funeral assistance, private pension, access to various courses, wellness programs, extended maternity and paternity leave, childcare assistance, flexible dress code, flexible hours, shortened Fridays, and extended lunch breaks.