What You'll Do
Install and configure equipment, including desktops, laptops, printers, and network devices. Provide on-site technical support for issues not resolved remotely and respond to critical incidents requiring in-person intervention. Monitor the performance of IT equipment and systems, ensuring compliance with security policies.
What We're Looking For
Experience in VIP support and mobile device configuration in iOS and Android environments. Knowledge of Windows 10/11 support, network protocols (TCP/IP, DHCP, DNS), and Active Directory management. Familiarity with Microsoft 365 and security solutions like Zero Trust.
What We Offer
Flexible work arrangements promoting a balance between personal and professional life. Opportunities for professional development through SONDA Academy and a wellness program to support physical and mental health.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site