Especialista em Excelência Operacional e IA
AgibankWhat You'll Do
Map critical bank processes, identifying operational efficiency opportunities and redesigning journeys focused on customer pain points. Prioritize transformation initiatives with the highest business return, structuring a roadmap for continuous improvement and automation. Implement AI usage in processes, generating measurable productivity gains and reducing operational effort.
What We're Looking For
Experience in process management and improvement using methodologies like BPMN, Lean, and Design Thinking. Background in automation projects and operational transformation initiatives. Bachelor's degree in Administration, Engineering, Information Technology, Data Science, Information Systems, or related fields.
What We Offer
On-site position in Campinas/SP. The company offers a strong culture focused on customer experience and entrepreneurial spirit, encouraging employees to act as owners.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site