Account Manager I | Customer Success

Act as the main point of contact for clients, developing and maintaining strong relationships to ensure their satisfaction and success. Use data-driven analysis to make informed decisions and drive sales. Monitor client health indicators and proactively address challenges and opportunities for improvement.

Experience in managing a client portfolio through omnichannel channels. Proficiency in Excel, spreadsheet management, and CRM tools. Experience with Salesforce and Zendesk. Availability for a hybrid work model in São Paulo or Belo Horizonte.