Guest Experience Manager - (PD)
Carnival CorporationCore Responsibilities
The Guest Experience Manager oversees all aspects of the guest experience, including event coordination, service delivery, and employee training in customer service. They are responsible for addressing guest feedback, resolving complaints, and implementing enhancements to ensure a memorable and enjoyable experience.
Requirements
Candidates should have a bachelor's degree in Hospitality Management or a related field and at least three years of experience in a managerial or supervisory role in guest relations or hospitality. Strong communication, problem-solving, and leadership skills are essential, along with proficiency in Microsoft Office software.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site