Representante de Ventas y Servicios (Call Center) Infocentro

Provide clear and accurate information to customers via phone. Manage customer service requests and complaints, ensuring proper escalation to relevant departments. Execute sales and pre-sales tasks according to established procedures. Report any anomalies in applications, products, and services to the immediate supervisor.

University student in related fields preferred. Knowledge of institutional policies and procedures. Proficient in PC, Windows, and Office applications. Strong understanding of credit formalization processes.