Analista de Melhoria Contínua, Qualidade e Experiência do Cliente Sênior - Campinas/SP

Map opportunities for improvement in critical processes and structure continuous improvement initiatives using agile methodologies and Lean/Six Sigma. Promote productivity gains through AI, generating measurable impacts on operational and customer experience indicators. Contribute to increasing operational efficiency, enhancing customer experience, and strengthening the culture of continuous improvement.

Experience with continuous improvement methodologies such as Lean/Six Sigma. Strong analytical skills and ability to work with data to drive decision-making. Familiarity with AI applications in operational contexts. Excellent communication skills and ability to work collaboratively in a team environment.

The position is on-site in Campinas/SP. The company promotes a culture of ownership and encourages employees to act as entrepreneurs. There is a strong focus on personal and professional growth within the organization.