Auto Loans Collections Associate

Interface with customers via telephone, emails, and chat to assist them effectively with high levels of customer service. Respond to customer requests and queries regarding service, product, and account information. Demonstrate the ability to quickly and accurately identify and assess individual customer needs and take appropriate action steps to satisfy those needs.

A minimum of 4 CXC/GCE subjects including English Language and a numeric subject, or a U.S. high school diploma or GED. Must have a valid government-issued ID, TRN, and NIS card. Experience in customer service is preferred, along with good systematic problem-solving ability and proficiency in Microsoft Office.

Must have flexible availability to work any day and any assigned shift weekly, including weekends and public holidays. Must be able to train and/or work onsite.