What You'll Do

Handle phone-related contacts from employees across the US while maintaining partnerships with HR Business Partners, Benefits, Leave management, and Payroll. Resolve HR issues using a case management system and encourage self-service tools for employees. Manage confidential information and demonstrate strong integrity and ethical behavior.

What We're Looking For

A minimum of 4 CXC/GCE subjects including English Language and a numeric subject, or a U.S. high school diploma or GED. Must have a valid government-issued ID, TRN, and NIS card. Experience in customer service is preferred, along with strong analytical and critical-thinking skills.

What We Offer

Must have flexible availability to work any day and any assigned shift weekly, including weekends and public holidays. Must be able to train and/or work onsite.

Additional Information

Experience Level

Mid-Level

Employment Type

permanent

Work Mode

On-site