Líder Técnico de Suporte
StefaniniWhat You'll Do
Lead and technically guide the Field Service team, monitoring activities and ticket distribution. Support the resolution of complex incidents and critical calls. Ensure compliance with procedures and quality of service delivery.
What We're Looking For
Experience in technical support and field service. Background in team leadership or technical guidance. Knowledge of ticket management, SLAs, and performance indicators.
What We Offer
On-site position from Monday to Friday, 9 AM to 6 PM in Humaitá, Rio de Janeiro/RJ. Offers a positive work environment focused on professional growth and innovation.
Key Skills & Technologies
Additional Information
Experience Level
Lead / Principal
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site