Collector
Concord ServicingCore Responsibilities
The collector will be responsible for making outbound collection calls on delinquent accounts, speaking with debtors to arrange payment plans, and receiving payments over the phone. This role also requires accurately documenting customer accounts and handling related paperwork like sending statements and payment histories.
Requirements
Candidates must have call center or collections experience, knowledge of FDCPA and State Regulations, and excellent analytical and communication skills, including good grammar and diction. Proficiency in basic office software like Word and Excel, along with 10-key skills, is necessary.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site