Assistente de Atendimento - FUNEPP
NestléWhat You'll Do
Provide multichannel support to FUNEPP participants via phone, email, and WhatsApp. Guide participants on regulations, benefits, and processes related to pension plans. Manage complex cases and ensure timely follow-up on participant inquiries.
What We're Looking For
High school diploma required. Previous experience in customer service or HR support. Basic knowledge of Office Suite. Familiarity with customer service platforms like Genesys and ServiceNow is a plus.
What We Offer
The position offers a hybrid work arrangement with a schedule from 8 AM to 6 PM, Monday to Friday.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid