Ovation Law Firm

Legal Intake Specialist - Personal Injury (LATAM)

Ovation Law Firm

Core Responsibilities

The Legal Intake Specialist will serve as the first point of contact for potential clients, conducting discovery calls to qualify leads and assess case details. They will manage warm transfers to partner legal teams and maintain accurate documentation within Salesforce.

Requirements

Candidates must be fully bilingual in English and Spanish with at least one year of experience in a high-volume call center or legal environment. The role requires a stable home office setup with high-speed internet and the ability to work U.S. business hours.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Remote