AetherCore

Bilingual Customer Support Analyst (Portuguese & English) - Barra Funda, São Paulo (On-site)

AetherCore

Core Responsibilities

The role involves supporting customers of a global travel reservation platform with inquiries regarding bookings, payments, and platform usage via phone and email. Specialists must deliver efficient, high-quality service while ensuring a positive customer experience.

Requirements

Candidates must be fluent in Portuguese and possess advanced English skills (B2/C1) for frequent spoken and written communication. Required attributes include good communication skills, a customer-oriented mindset, and availability for on-site work in Barra Funda with rotating schedules.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

On-site