Core Responsibilities

As a Senior Customer Success Manager, you will ensure customers achieve success with Zenoti's platform by guiding them through product adoption and long-term growth strategies. You will develop strong relationships with customers and leverage data to drive retention and expansion opportunities.

Requirements

Candidates should possess strong analytical and problem-solving skills, with a focus on customer success and relationship building. Experience in a SaaS or customer-facing role, particularly in the wellness or beauty industries, is preferred.

Additional Information

Experience Level

2-5 years

Job Language

English