Junior Technical Account Manager
EBANXCore Responsibilities
Monitor and analyze the performance of your merchant portfolio, identifying decline patterns and opportunities for improvement across payment methods and markets. Support merchants in their day-to-day operational needs, troubleshooting issues and coordinating internally with product, fraud prevention, and other teams to drive resolutions. Prepare and present periodic performance reviews with data-driven insights and actionable recommendations.
Requirements
Analytical mindset with comfort in working with data and identifying patterns. Strong communication skills, both written and verbal, with the ability to manage relationships with internal stakeholders and merchants. Proactivity and ownership in problem-solving, with the ability to manage multiple priorities simultaneously.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
English
Employment Type
Full-time
Work Mode
Remote