Analista Marketing Sr - CHURN

Extract and analyze churn data to identify problems and map their causes. Recommend and implement solutions based on financial viability analysis and track their results. Propose and validate new strategies focused on customer retention and loyalty. Lead and manage identified projects as opportunities.

Experience in data analysis with a focus on identifying insights and leveraging business results. Practical knowledge of database query languages such as SQL and/or SAS. Proficiency in Excel. Strong analytical mindset and curiosity to investigate and uncover root causes of problems.

Vivo offers excellent and flexible benefits, including a digital platform to choose ideal benefits for you and your dependents, a corporate smartphone, unlimited voice and data plan, annual bonuses, and a private pension plan. You can work remotely up to 2 times a week and enjoy flexible hours.