Core Responsibilities

The Manager, Customer Services Auto Team will manage a team of Claims Adjusters, focusing on mitigating claims risk and managing claims costs. Responsibilities include coaching the team, resolving customer concerns, and ensuring effective delivery of ICBC products and services.

Requirements

Candidates should have several years of insurance industry experience as a Claims Manager or adjuster, along with excellent communication skills. Knowledge of relevant acts and demonstrated expertise in claims management are also required.

Additional Information

Experience Level

5-10 years

Job Language

English