AUXILIAR II DE INTERCAMBIO EN SECCION DE POSTVENTA QUEJAS Y RECLAMOS

Manage, analyze, and resolve customer complaints and requests, ensuring timely attention and compliance with service levels. Mitigate operational and regulatory risks while providing a satisfactory customer experience. Follow up on cases and requests until resolution.

Graduated from diversified level, preferably as an Accounting Technician. Currently pursuing the first year in Auditing and Public Accounting, Business Administration, Systems Engineering, or a related field. 1 to 2 years of experience in complaint management, customer service, or similar positions.

Availability to work on-site from Monday to Friday in zone 9.