Technical Support Advisory - Purview Compliance
MicrosoftCore Responsibilities
The role involves assessing the technical capabilities of support staff, developing training plans, and performing case reviews to ensure process compliance and delivery excellence. The individual will mentor engineers on collaboration and quality case handling while contributing to customer self-help initiatives.
Requirements
Candidates need a Bachelor's Degree in a relevant field or equivalent experience, along with specific experience in Data Loss Prevention, eDiscovery, Information Protection, and Records Management. A background in cybersecurity, including exposure to tools like MS Defender for Office and understanding cyber threats, is also required.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site