Supervisor Cobranza Telefónica
HSBCCore Responsibilities
The supervisor is responsible for rehabilitating clients with payment issues by understanding their specific situations and recommending appropriate solutions. They must ensure compliance with the bank's standards and represent the bank professionally during customer interactions.
Requirements
A completed high school education is required, with or without experience in customer service, sales, or early collections. The candidate must be available for evening shifts and have the ability to manage digital communication channels.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
On-site